Privacy Policy

Effective Date: February 25, 2026

ILM Wellness ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, submit forms, or interact with us via SMS, email, or other communications.

1. Information We Collect

We may collect the following types of personal information:

Name
Email address
Phone number
Appointment details
Payment information (processed securely through third-party providers)
Marketing preferences
Website usage data such as IP address, browser type, and device information.

2. How We Use Your Information

We use the information we collect to schedule and manage appointments, process payments, send appointment confirmations and reminders, provide customer support, send promotional communications if you opt in, improve our website and services, and comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating our business, including booking systems, payment processors, and marketing tools. These providers are required to protect your information and use it only for the services they provide to us.

4. Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, and similar technologies to improve your browsing experience and analyze website traffic. These tools help us understand how visitors interact with our website and allow us to improve our marketing and services.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

6. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

SMS and Text Messaging
If you provide your mobile number and opt in, ILM Wellness may send you text messages about appointments (confirmations and reminders), replies to your inquiries, and occasional offers. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us at [email protected]. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Information may be shared with service providers only as needed to deliver our messaging services. Consent to receive text messages is not a condition of purchase.

ILM Wellness Studio

139 Fulton St, Room 600

New York, NY 10038

United States

Email: [email protected]

Website: https://ilmwellnessstudio.com